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Frequently Asked Questions

Unsure or have any questions? Please see our range of FAQ's below.

Should I repair or replace my old boiler?

Replacing your old boiler could save you £s per year and give you peace of mind.

How much does a new boiler cost?

We offer a range of prices to suit your budget.

Are Heatcare installers trained and Gas Safe registered?

All our engineers are gas safe registered and must go through a 1 week on site training with one of our lead engineers.

Will I get boiler cover from Heatcare?

All our boilers come with a warranty direct from the manufacturer.

Will the boiler installation make a mess?

All our engineers work clean and tidy and aim to deliver 100% customer satisfaction.

Do I need to do anything before my boiler installer arrives?

If the boiler area could be clear before engineer arrives but if you’re unable to the engineer is there to help.

What is a Combi boiler?

A combi boiler gives you heating and instant hot water, if you have an old heat only boiler the copper tank will be removed giving you more storage space.

What are Thermostatic radiator valves?

These can be used to regulate the temperature in individual rooms.

What is a flue?

This is the part of a boiler that removes the products of combustion from within the boiler.

Will Heatcare flush my radiators and heating system?

Every job will have a chemical hot flush as standard unless a powerflush is selected as an extra.

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    Our Customer Reviews

    Excellent

    5.0 out of 5 based on our reviews

    by Ian Gray (ex operations manager British Gas)
    20th Sept 2020
    Customer Focused

    I have worked with Heatcare for a number of years and found their engineers to be of the highest quality and customer focused.

    by Luke Player (ex national network manager for Homeserve)
    19th Sept 2020
    Delivering Job Quality

    Heatcare seem to have a knack for delivering job quality and customer satisfaction

    by Ian Hall area operations manager PH Jones
    16th Sept 2020
    Highest Quality

    Neil and Heatcare have worked for me for a number of years delivering large social housing contracts and private installation projects to the highest quality.

    See All Our Reviews