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Boiler Servicing & Repairs

It’s important to anyone who has a boiler to ensure that it is regularly serviced and repaired, if any issues arise.

Your boiler is responsible for your heating and hot water, so if it’s not working to the best of its ability, then keeping your home warm and having hot water for showers and baths, will be compromised.

At Heatcare Renewable Energy Ltd, we are there to step in to get your boiler back and up and running again, keeping you warm and cosy through the winter months.

And if you have an older boiler that can’t be resurrected, we are also on hand to install a brand-new boiler for you,


What happens during a boiler service?

When you have your boiler serviced, you need to ensure that the engineer is gas-safe registered – just as all of our experts at Heatcare are.

A boiler service, which should be carried out once a year, will start with a check that ensures the boiler and its pipes are installed and positioned correct. Then it needs to be checked that it is functioning properly and the engineer will identify any potential issues.

Looking beyond the boiler casing to examine its components, they will be able to check that the boiler is working safely and efficiently, including:

– gas pressure and flow

– flue and combustion

– electrical connections

– seals

– electrodes

– safety devices

– condensate trap and pipe

– water and gas pipework

If your boiler does not meet building and safety legislations, your engineer should inform you and if your boiler needs repairs, make sure you understand exactly what it is needs repairing and what the cost is going to be, in the form of a full report or form you should receive.


Most common faults on boilers

The most common faults on boilers, which can affect the performance of your boiler on your daily, family life, are also faults that you may be able to diagnose yourself:


– boiler losing pressure

If your boiler is losing pressure, you will be alerted by the fact your heating won’t come on and your water will run cold. You can repressurise the system by filing your boiler up to the required water line. You will have the instructions for this in the handbook that came with the boiler when you bought your home.


– frozen condensate pipe

This is an extremely common fault in the cold, winter months, when the frost is on the ground and snow in the air. When this happens, your boiler will completely shut down and won’t work until the condensate pipe is defrosted.

You first of all need to be aware of where your condensate pipe is, which will be in the boiler handbook. You need to make sure that the pipe is wrapped adequately with foam, so it is insulated. If not, you need to make sure that your pipe is slowly warmed up, gradually defrosting it.


– water leaking

Again, if your boiler is leaking water, it will lose pressure. You will generally be able to see where the leak is from but in all these instances, to have peace of mind, you should always call out an engineer.



Boiler repairs costs

When having repairs on your boiler, it’s always important that you are aware that they are cost-effective.

When an engineer presents you with list of repairs for your boiler, make sure that you review that list with care. Do your research and costings, to ensure you get the most value for money.

And if you have a boiler that is an older version, you should really consider having your boiler replaced, to prevent you keep paying out for those repairs.


At Heatcare, we are ready and waiting to install your new brand-new boiler – for free. Give us a call on 0800 999 1058, visit our website, get a quick quote or contact us here.




Should I repair my boiler or replace it?

The general rule of thumb is that a good quality boiler should last you anywhere from 10 to 20 years. It depends on the type of boiler you have; if you have a well-maintained conventional gas boiler, then this can last between 10 – 15 years, but a superior quality boiler, also well-maintained, can last 20 years – or even more.


If I have to replace my boiler, how much will it cost?

This all depends on which kind of boiler you want to replace your old one with. At Heatcare, we can provide you with a fixed price for your new boiler, with a pay half now, half later option and a 10-year manufacturing warranty.


How long will it take to have my boiler replaced?

Sometimes it’s quicker to get your boiler replaced than repaired! At Heatcare, we will replace your boiler within a day, with minimum fuss and disruption to your home. We offer 100% customer satisfaction and as such, we will talk you through how to use your boiler before we leave.

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    5.0 out of 5 based on our reviews

    by Ian Gray (ex operations manager British Gas)
    20th Sept 2020
    by Luke Player (ex national network manager for Homeserve)
    19th Sept 2020
    by Ian Hall area operations manager PH Jones
    16th Sept 2020
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